plus888 Terms & Conditions

Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and plus888 ("plus888", "we", "us", "our") governing your access to and use of the plus888 online casino platform, website, and all associated services available at plus888.one (the "Platform").

By completing the registration process, logging in to your plus888 account, or otherwise accessing any part of the Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. These Terms apply in addition to any specific rules, policies, or conditions applicable to individual games, promotions, or features on the Platform, which are incorporated herein by reference.

plus888 reserves the right to update or amend these Terms at any time. Continued use of the Platform following the publication of any amendments constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.

Eligibility

To register and use the plus888 Platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations applicable to casino-style gambling.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must be physically located in the Philippines at the time of registration and during use of the Platform.
• You must not be a resident of, or accessing the Platform from, any jurisdiction in which online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of plus888, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the plus888 Platform or any other online gambling platform operated by plus888 or its affiliates.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

plus888 reserves the right to request documentary proof of eligibility at any time, including government-issued identification, proof of address, and proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending verification.

Account Registration

To access the full range of services on the plus888 Platform, you must create a player account. The following conditions apply to account registration and maintenance:

• One account per person: Each individual may hold only one plus888 account. The creation of multiple accounts by the same individual is strictly prohibited and will result in the suspension of all associated accounts.
• Accurate information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, Philippine mobile number, and any other information requested. You must update your account information promptly if any details change.
• Account security: You are solely responsible for maintaining the confidentiality of your plus888 login credentials, including your username and password. You must not share your login details with any third party. plus888 will not be liable for any losses arising from unauthorised access to your account resulting from your failure to maintain adequate security.
• Non-transferability: Your plus888 account is personal to you and may not be transferred, sold, or assigned to any other person under any circumstances.
• Verification: plus888 may require you to complete identity verification (KYC) procedures at any time, including before processing your first withdrawal. Accepted documents include Philippine government-issued IDs such as a passport, driver's licence, or SSS/UMID card.

plus888 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for such refusal.

Deposits and Withdrawals

All financial transactions on the plus888 Platform are conducted in Philippine Peso (PHP). The following conditions apply to deposits and withdrawals:

Deposits: Deposits may be made using the following accepted payment methods: GCash, Maya (PayMaya), and bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card. plus888 does not accept deposits via credit card or any form of cryptocurrency. Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible. plus888 aims to process withdrawal requests within one (1) business day, subject to completion of identity verification and any applicable security checks. plus888 reserves the right to request additional documentation before processing any withdrawal.

Withdrawal conditions: Funds deposited into your plus888 account must be wagered at least once before a withdrawal request will be accepted. Bonus funds are subject to separate wagering requirements as described in Section 5. plus888 reserves the right to withhold withdrawals pending investigation of any suspected fraudulent activity or breach of these Terms.

• plus888 does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
• Dormant accounts (no login activity for 12 consecutive months) may be subject to an inactivity fee of up to ₱100 per month, applied against the account balance.
• plus888 is not responsible for delays caused by third-party payment processors, banking institutions, or network outages.

Bonuses and Promotions

plus888 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time the bonus is offered:

• Wagering requirements: All bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be stated clearly in the promotion terms. Unless otherwise specified, the default wagering requirement is thirty times (30x) the bonus amount.
• Eligibility: Bonuses are available to eligible players only. plus888 reserves the right to determine eligibility at its sole discretion. Bonuses may not be available to players who have previously self-excluded or who are subject to account restrictions.
• Time limits: All bonuses are subject to an expiry period, which will be stated in the relevant promotion terms. Bonus funds and associated winnings that have not been wagered within the applicable period will be forfeited automatically.
• One bonus at a time: Unless otherwise stated, only one bonus may be active in your plus888 account at any given time. Claiming a new bonus while another is active may result in the forfeiture of the existing bonus.
• Abuse: Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, coordinated play, or any other method — will result in the forfeiture of all bonus funds and may result in permanent account suspension.

plus888 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts at the time of the change, except where required by applicable law or regulation.

Game Rules and Fairness

All games available on the plus888 Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you confirm that you have read and understood the applicable rules.

plus888 uses certified Random Number Generator (RNG) technology for all electronic games to ensure that outcomes are random, fair, and not subject to manipulation by plus888 or any third party. Live dealer games are conducted by trained dealers in real time and are subject to the same standards of fairness.

In the event of a discrepancy between the result displayed on your screen and the result recorded on plus888's servers, the server record shall be the definitive and binding result. plus888's decision on all game outcomes is final, subject to any applicable regulatory review process.

• plus888 is not responsible for losses arising from technical failures on your device, internet connection issues, or power outages during a game session.
• Incomplete game rounds caused by disconnection will be resolved in accordance with the applicable game rules. In most cases, the game will resume from the point of disconnection upon reconnection.
• plus888 reserves the right to void any bet or game round where a technical error, software malfunction, or human error has materially affected the outcome.

Prohibited Conduct

The following conduct is strictly prohibited on the plus888 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering more than one account, or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the Platform while under the age of 21.
• Colluding with other players to gain an unfair advantage in any game.
• Using any software, bot, script, or automated tool to interact with the Platform in a manner not intended for human players.
• Exploiting software bugs, errors, or vulnerabilities in any game or Platform feature. Any such bugs must be reported to plus888 support immediately.
• Engaging in any form of money laundering, fraud, or other financial crime through the Platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software or technology used by plus888.
• Harassing, threatening, or abusing plus888 staff, support agents, or other players.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.

plus888 cooperates fully with Philippine law enforcement authorities and regulatory bodies, including PAGCOR, in the investigation of any suspected illegal activity conducted through the Platform.

Intellectual Property

All content on the plus888 Platform, including but not limited to the plus888 brand name, logo, website design, graphics, text, game interfaces, software, and all other materials, is the exclusive property of plus888 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from plus888.
• Use the plus888 name, logo, or any other brand assets for any commercial purpose.
• Create derivative works based on any content from the Platform.
• Frame or mirror any part of the Platform on any other website or application.

Any unauthorised use of plus888's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by plus888 and its licensors.

Limitation of Liability

To the fullest extent permitted by applicable Philippine law, plus888 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to:

• Loss of funds resulting from gambling activity on the Platform.
• Technical failures, server downtime, or interruptions to the Platform.
• Unauthorised access to your account resulting from your failure to maintain account security.
• Errors or inaccuracies in game results caused by technical malfunctions, subject to the resolution procedures described in Section 6.
• Delays in processing deposits or withdrawals caused by third-party payment providers.

The Platform is provided on an "as is" and "as available" basis. plus888 makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for any particular purpose.

Nothing in these Terms shall limit or exclude plus888's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

Privacy and Data

plus888 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

plus888 collects personal data for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and the provision of customer support. plus888 does not sell your personal data to third parties for marketing purposes.

For full details on how plus888 handles your personal information, your rights as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), and how to exercise those rights, please review the plus888 Privacy Policy.

Responsible Gaming

plus888 is committed to promoting responsible gaming and providing a safe environment for all players. The following tools and resources are available to all plus888 account holders:

• Deposit limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Loss limits: Set limits on the amount you are willing to lose within a defined period.
• Session time-outs: Set a maximum session duration after which you will be automatically logged out.
• Cooling-off periods: Temporarily suspend your account for a defined period of between 24 hours and 6 weeks.
• Self-exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

All responsible gaming tools are accessible from your account settings. If you are experiencing difficulty managing your gambling, please use these tools or contact our 24/7 support team for assistance.

Suspension and Termination

plus888 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification within a reasonable timeframe.
• Receipt of a self-exclusion request from the account holder.
• A court order, regulatory direction, or other legal requirement.
• Reasonable suspicion that the account is being used by a person under 21 years of age.

Upon account closure for reasons other than a breach of these Terms, any verified real-money balance remaining in your account will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements. Bonus funds and winnings derived from bonus funds will not be returned upon account closure resulting from a breach of these Terms.

You may close your plus888 account at any time by contacting customer support. Account closure requests are processed within five (5) business days.

Amendments to These Terms

plus888 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, plus888 will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform.

Amended Terms will take effect from the date of publication on the Platform. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and may request account closure in accordance with Section 12.

Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the plus888 Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

For disputes relating to game outcomes or account decisions, you may submit a formal complaint to plus888 customer support. plus888 will acknowledge your complaint within two (2) business days and provide a final decision within fourteen (14) business days of receipt of all relevant information.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the plus888 Platform, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the plus888 Platform.
• Response time: Email inquiries are typically responded to within one (1) business day.

For responsible gaming support, self-exclusion requests, or account restriction inquiries, please contact our dedicated support team directly via live chat for the fastest response.